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Серафима Матросова - feedbacks

Rating 1.8

based on 1 feedbacks

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Excellent (9+)
0
Good (7-9)
0
Acceptable (5-7)
0
Bad (3-5)
0
Awful (1-3)
1
Ease of Booking
3
Attitude to the client
1
Sterility and accuracy
3
Service quality
1
Price-quality ratio
1
All ratings
Excellent (9+)
0
Good (7-9)
0
Acceptable (5-7)
0
Bad (3-5)
0
Awful (1-3)
1
By criteria
Ease of Booking
3
Attitude to the client
1
Sterility and accuracy
3
Service quality
1
Price-quality ratio
1

What the clients think of Серафима Матросова

J

Julia

Period of visit:
October 2023

1.8 points

Awful Recommends master: No

I got my hair cut at this salon 3 weeks ago. The haircut itself, although it can hardly be called a haircut, took literally 15 minutes, the rest of the 45 minutes Seraphima laid out what she had cut. As a result, after repeated washing and styling at home, I’ve been wearing long hair for more than 15 years, I realized that I can’t even call it a haircut, my hair hangs in scraps, is cut crookedly, and I ended up paying 6,000 for “this.” The salon assures you that you need to style this super haircut in a special way, with all possible styling options. By the way, I bought them there too. And they are ready to teach me how to style my hair (how did I style my hair for 15 years without teaching them) Question - how long has the master been practicing haircuts and improving his skills?? Is it normal to pay 6,000 thousand, then buy another 10,000 worth of styling and then spend 2 hours styling?? So that you can more or less go outside. The prices are inflated, the services provided are botched. Let my 6,000 thousand go and at least partially pay for my education, so as not to embarrass myself by calling it a haircut.

  • Beauty procedure:: Haircut using the author's technique
  • Period of visit: October 2023
  • Recommends master: No
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