Motivator Team (Saint Petersburg) Klub Sportowy

30.11.2023 Kind

The administrator at the reception barely talks to you, there is zero friendliness. It is very cold in the waiting room for visitors; you can freeze while waiting for a child during the 1.5 hour training period. PR "manager-director" Tatyana (an uncommunicative and unprofessional employee), speaks rudely and boorishly, behaves defiantly, when asked to close the doors and turn the door closer, she answers as she wants. He practices his language, hears only himself, stands his ground, sees no one. The attitude towards guests is, to put it mildly, disgusting, no one is happy to see you, you don’t feel comfortable, you sat in the hall for half an hour with two light bulbs on until they asked you to turn on the lights above the tables. The staff, three girls with the above-mentioned “director” among them, gathered behind the counter in the lobby, chatting and laughing to the whole room, not feeling people around. Guests who are willing to give them money would be so happy. A wish for the owners to work on the staff (untrained, unfriendly, replace them), because often your business suffers from their lack of professionalism. Decorate your establishment, add an atmosphere of comfort and celebration. With all due respect to the famous athletes and coaches of this gym.